The Future of Commercial Banking: Intelligence, Trust, and Transformation

Commercial banking is entering a period of structural change driven by regulatory pressure, non-bank competition, and evolving fraud risk. This whitepaper draws on insights from Auriemma Roundtables’ Commercial Bank Operations and Fraud communities to show how leading institutions are responding across regulation, technology, and client engagement. It examines the shift from basic digitization to intelligent banking, where data, AI, and banker judgment work together. Readers gain a clear view of how banks can compete, manage risk, and modernize in a more complex ecosystem.

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