Kathy Castle

At a time when customer expectations are constantly heightening, the Card Customer Service Roundtable examines how to best leverage people, technology, and tools to provide best-in-class servicing. Participants share their strategies for an array of operational objectives, including predictive servicing, self-service migration, and hiring, training, and retaining high-performing “agents of the future.”

Contact us today to learn more about our Roundtables.

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