Craig Grimes

Post-chargeoff recovery strategies are being influenced by lower absolute write-off volumes, agency consolidation, and changing portfolio valuations in the debt sale market. These factors, compounded by rigorous internal compliance controls and regulatory requirements, are causing constant operational change and reassessment of contractual and non-contractual recovery strategies. Participating companies share approaches to optimize P&L impact, effectively manage vendors, and ensure operational and regulatory compliance, while simultaneously focusing on customer experience and operating expense management.

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Sample meeting topics include:

Recovery Stream Alternatives

The use & sequencing of interval recovery units, contingency agency assignments & asset sales to achieve overall objectives

Managing Agency Performance

Techniques to drive optimal liquidation performance while ensuring regulatory compliance & optimal customer experience

Asset Sales

Forward flow and bulk debt sale endeavors; best practices for validating debt and providing media with sales files

Legal Action

Approaches to pursuing litigation—both strategically and tactically.

Vendor Oversight

Approaches to audit processes and operational oversight, control & exception monitoring; Execution of issuer-approved policies and procedures

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