Convening full-service banks, card issuers, and auto lenders, the Vendor Management Roundtable focuses on common challenges associated with the highly complex third-party oversight function – from onboarding and risk-ranking to ongoing audit and governance structures. Participating companies discuss industry best practices with a view toward operational efficiency, effectiveness, and risk management, as well as impacts to the customer experience.
Sample meeting topics include:
Holistic Vendor Management Protocols
Establishing a risk assessment framework; identifying critical vs. non-critical service providers; effectively communicating due diligence standards across the organization; creating contingency plans
Operational Vendor Oversight and Guidance
Strategies for managing the first line of defense; monitoring enterprise-level policy implementation within the business units; providing consistent guidance and training to vendor relationship managers
Impact of Regulatory Change on Vendor Management
Leveraging different interpretations and approaches; determining impact; defining compliance requirements; establishing third-party contract controls