(New York, NY): Auriemma Roundtables will have two speaking roles at the upcoming Merchant Advisory Group (MAG) Annual Conference, scheduled for September 27-29 in San Diego.
Marianne Berry, Managing Director of Auriemma’s Payment Insights practice, and Ira Goldman, Director of Auriemma’s fraud management Industry Roundtables, will both be speaking on payments topics. The theme of this year’s conference is the cost of payment acceptance, from queue times to data analytics, and the sessions will dissect the development of a comprehensive payments strategy. The conference involvement is the latest iteration of Auriemma’s commitment to serving the retail community, which started with the launch of the first co-brand credit card nearly 30 years ago.
Goldman will be a panelist on the Fraud and Chargeback Management session at 8:30 a.m. on Tuesday, September 27. This session will discuss real-world solutions and best practices for preventing fraudulent transactions and handling the chargeback process. (Fellow panelists hail from Worldpay, Prociant, Chargeback, MasterCard and Visa, Inc.)
“As customer experience for mutual customers of merchants and card issuers has become increasingly important, so has the need for enhanced data to mitigate chargebacks,” Goldman says. “It is critical for the retail industry to understand new developments for dispute prevention and resolution.”
Berry will deliver a presentation on Why Mobile Matters at 1:15 p.m. on Tuesday, September 27. This presentation will bust the myth that mobile payments are “too small to matter” using proprietary research from the shoppers’ perspective.
“Retailers will get insight into why mobile payment penetration is deeper than it appears, as well as how to capitalize on the socially influential customers gravitating toward this form factor,” Berry says.
In addition to these speaking roles, Auriemma will have a presence at Booth 5 in the Exhibit Hall.
Attending retailers can book a one-on-one meeting with Auriemma representatives to learn more about how the consultancy’s research, roundtables and advisory work can help retail card programs acquire more customers and operate more effectively.