The Auriemma Bank Branch Operations Roundtable is a forum for Retail Banking Executives to leverage business intelligence to improve and transform branch operations.

Topics include improving branch performance through cost optimization, implementing digital initiatives that enhance customer experience, as well as navigating current and upcoming regulations.

Click here to preview the member experience!

Functional areas that are covered include:

Branch Management & Operations

Industry trends that impact operational performance and customer service, as well as data that drives strategic decision-making.

Servicing Technology

Implementing and enhancing digital vs. physical strategy to improve customer experience; leveraging tools to track the customer journey and improve efficiency.

Fraud Trends

Analyze emerging trends and discuss tools/vendors employed to mitigate losses.

Policy and Compliance Issues

Dissect relevant laws, regulations, and internal policies that mitigate risks associated with retail banking operations.