Craig Grimes

The industry has been inundated with anti-money laundering (AML), fair lending, and ability-to-pay (ATP) regulatory requirements in recent years, greatly increasing the complexity of customer acquisition. The Credit Operations Roundtable provides a venue for executives to engage with their peers to discuss different approaches to policy execution, application processing, applicant identity verification, and fair lending reviews at this stage of the credit lifecycle.

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Sample meeting topics include:

Fraudulent Application Trends

Analyze emerging trends and discuss tools/vendors employ to mitigate losses

Digital Communication

Discuss how FIs handle customer communication after the initial application has been received

Regulatory Environment

Regulatory matters such as Fair Lending, FCRA, disparate treatment/impact, and telephonic consent

Policy and Operational Issues

Resolving issues such as duplicate application processing, credit line shifts and underwriting staff capacity planning

Contact us today to learn more about our Roundtables.

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