Throughout the pandemic, overall net fraud rates have remained flat to low. However, the share of card-not-present (CNP) fraud has increased due to the major shift in spending habits during the pandemic. Decline rates have normalized after an increase in the earlier part of the COVID-19 pandemic as overall sales volumes continue to recover each month, according to Auriemma’s Card Fraud Control Roundtable data.
This data is from Auriemma Roundtables’ COVID-19 Impact Dashboard, which provides pertinent benchmark data and KPIs in the current environment. Auriemma Roundtables introduced the Impact Dashboard to help our members stay on top of operational impacts related to the pandemic. For more information, contact Louis Buccheri at LBuccheri@roundtables.us