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With rising account closures, evolving dispute abuse, and growing fraud risk, financial institutions are reassessing long-standing deposit practices.
The severity of auto insurance claims is growing as new automotive technologies, driver habits, and litigation complexity squeeze insurance carriers.
New tools have made credit washing and synthetic identity theft easier than ever for fraudsters.
Post-pandemic collections staffing has upset long-held assumptions about the account-to-agent ratio and employee burnout and turnover.
Should human claims adjusters be removed from decision-making in favor of AI?