Discover cutting‑edge thought leadership in Auriemma Roundtables’ white paper library—featuring the latest studies, trends, and best practices to inform smarter business decisions in financial services.
From Policy Shifts to Fraud Risks:
The Auto Lending Playbook
This whitepaper unpacks the latest originations trends, regulatory shifts, and fraud risks—equipping lenders with actionable insights to protect profitability and fuel sustainable growth.
BSA/AML Compliance in Transition
This offers a detailed look at how leading banks and credit unions are reengineering their strategies, from modernizing SAR processes to strengthening internal governance and deploying automation with care.
Answering the Call: Customer Service Trends Across Financial Services Call Centers
This white paper explores key performance metrics, cutting-edge technologies, and workforce strategies that are redefining success in high-stakes customer interactions.
Leveraging Data to Combat Bank Fraud
New tools have made credit washing and synthetic identity theft easier than ever for fraudsters.
Confronting New Risks in Deposit Accounts
With rising account closures, evolving dispute abuse, and growing fraud risk, financial institutions are reassessing long-standing deposit practices.
Increased Severity in Auto Insurance Claims
The severity of auto insurance claims is growing as new automotive technologies, driver habits, and litigation complexity squeeze insurance carriers.
The New Reality of Collections Staffing
Post-pandemic collections staffing has upset long-held assumptions about the account-to-agent ratio and employee burnout and turnover.
Using Artificial Intelligence in P&C Claims Operations
Should human claims adjusters be removed from decision-making in favor of AI?
Borrower Behavior, Regulation, & DSCs: What’s Driving Change in Private Student Loan Collections Today
This whitepaper details how student loan collections teams are adapting to a new landscape marked by shifts in borrower behavior and a changing contact strategy landscape.